General Q & A

     1. Can we have multiple users using the same MAS-Account system simultaneously?

Yes, multiple users can use the same system simultaneously as long as each user has a license.

     2. How to transfer data from Excel or other accounting system to MAS-Account system?

Data can be imported into the MAS-Account system according to the the standard format provided by MasterSoft.

     3. Can all users use the same database for the MAS-Account system?

If your company has licenses for multiple users and their computers link to the same server, the same database can be accessed.

     4. How to access the same database in different locations?

Provided all the computers link to the same server, the same database can be accessed in different locations.

     5. What kind of software system is suitable for my company?

MasterSoft provides software systems suitable for different types of business. Our consultants will recommend the most suitable software system for your company based on your requirements. Please feel free to contact us for professional consultation.

     6. Is there any local support after sales?

MasterSoft provides comprehensive after sales service. Other than email support and customer service hotline, we can link to the customer's system remotely for assistance.

     7. Is there any software system demonstration?

Yes, we provide free demonstration with professional consultation for the customer. Please call our sales hotline: (852) 8228 3633 to set up a demonstration.

     8. What are the system requirements of MAS system?

Windows OS: Windows 8/8.1/10

Operating system: Windows Server 2008, 2008 R2 or above

CPU: Pentium III Compatible or higher

Ram: 2GB or above

Storage: 10GB free hard disk space